It
was 1921 when Jacob Kuzmeskus began transporting children
to school in the sleepy little village of Montague
Center, Massachusetts. Before the days
of Requests for Proposals, sealed bids, and written
transportation contracts, if your team of horses passed
the school superintendent’s annual inspection
and you had a firm handshake you got the job.
Jacob and his seven horse-drawn wagons and sleighs
were reliable, even during an era when there was no
such thing as a ‘snow-day’. During
very bad winter weather, Jacob would send a team of
his biggest horses out ahead of the school sleighs
to break open the road. Only once, in 1925, did
the superintendent worry that Jacob’s horses
were to thin and weak to pull the wagons through the
spring mud. But Jacob, and the horses, came through
and his company began to show promise of success and
longevity.
By 1927 Jacob was ready to modernize, and purchased
the company’s first motorized vehicle. A
wooden bodied truck, with wooden seats bolted to the
flatbed body and canvas stretched across the open top,
it wasn’t the most comfortable form of transportation
but it cut travel time on Jacob’s biggest routes
by three-quarters of an hour. During the cold
New England winter months, Jacob’s young son
Frank M. was charged with heating stones, covering
them with cloth and placing them under the seats to
keep the children warm.
The early 1930’s saw the first vehicles produced
specifically for pupil transportation, enclosed wooden
bodied ‘school buses’. Jacob’s
first one was added to his modest fleet in 1932. Then
another, and another. Frank M., now fresh out
of high school, began working side-by-side with Jacob. Acquiring
practical busing experience, he drove his father’s
wooden buses for twelve years. During the Second
World War Frank M. purchased all of the company’s
assets from his father, and although it would be several
more years before incorporation in 1973, F. M. Kuzmeskus,
as it would be known from this day on, was born.
During the war, public transportation in the area
was all but non-existent. Sugar, flour, and gasoline
were rationed. People were limited by what they
could buy, and where they could go. Frank saw
this as an opportunity and journeyed to Boston to apply
for and receive charter and line-run rights for the
Commonwealth of Massachusetts. With this coveted
authority the company filled a void in the community,
operating scheduled line-run service that delivered
people to work and church until the war’s end.
In
the decade that followed Frank weathered some ups and
downs. Certainly the happiest days for this
hard-working man from modest roots were his marriage
to the former Joyce A. Nadeau in 1955, and the birth
of their beloved daughter Darlene A. At the same
time, though, new school bus contractors had appeared
and local governments had adopted a competitive bidding
process for their student transportation. The
Montague contract that started it all for the company
went back and forth between Frank and a new-comer to
the busing business a couple of times during the 1950’s. The
future of this second-generation family business looked
bleak, to say the least, for several years.
But by 1964 Frank’s strong conviction and dedication,
with support from his young family, started to turn
things around. The Montague contract – now
bigger and requiring more buses than ever - was securely
back in-hand, and things were looking up. Three
plots of land were bought in the village of Turners
Falls, and Frank’s company had a new home. Buses
could be worked-on indoors for the first time! Even
though the garage was simply a converted chicken coop
that came with the property, with barely enough room
to change tires on one side of a bus before backing
it out and turning it around to do the other side,
Frank was full of pride for how far he’d taken
his father’s dream. Frank and Joyce’s
adjacent house even had room for some office space
and a comfortable driver’s lounge in the basement.
Frank was taking care of the maintenance on all of
his buses and driving most of the sports trips for
all of the schools in his district, while Joyce ran
the office and handled all of the paperwork. As
a young girl Darlene would help, too, by cleaning the
buses. She would get 10-cents for sweeping a
bus, 50-cents if it was really dirty, and $1 for washing
the outside.
By the time Darlene graduated from high school her
mother and father’s company was very busy indeed. The
Montague contract alone encompassed all of the public
schools in the villages of Montague Center, Turners
Falls, Millers Falls, Montague City and Lake Pleasant,
as well as the town of Gill, Massachusetts. Now
known as the Gill-Montague Regional School District,
it was the largest school district in the area, and
required a small army of Frank’s yellow buses
to be on the road every day. Darlene earned her
school bus driver’s license as soon as she was
of age, and drove for her father’s company all
the while attending college and earning a degree in
Business Management.
After college Darlene set off on her own. For
a short time she worked for Kentucky Fried Chicken,
managing several of their Western Massachusetts outlets. It
wasn’t long, however, before she realized her
heart, soul, and dreams belonged to the family company
that her grandfather imagined so many years ago. As
Frank, now sixty-five years old, contemplated semi-retirement
Darlene returned to the bus company to work beside
her mother, Joyce, who had now assumed most of the
daily operations.
In 1979 Darlene married, and had a son named Michael
E. Doyle. Also that same year, tragically, she
lost her mother to cancer and was thrust into a level
of responsibility even she was not sure she was ready
for. At the age of just twenty-two, the fate
of F. M. Kuzmeskus, Inc. – its legacy and its
future - rested on her shoulders. But under the
watchful eye of her dad, Frank, she took the reins
and never looked back.
By September of 1980 Darlene had secured her first
contract on her own, that of the Town of Northfield
and the Pioneer Valley Regional School District. This
contract alone added seven buses to the company’s
fleet, and more would follow. Throughout the
80’s the company added school busing contracts
for the towns of Wendell and Erving, and continued
to add buses and staff to meet the obligations of their
existing school districts.
In August of 1987 Frank sold F. M. Kuzmeskus, Inc.
to his daughter, Darlene. By fall, construction
had begun on a full-fledged bus garage on the company’s
property in Turners Falls. For the first time
the garage, office, and driver’s lounge would
all be under the same roof. And, a new chapter
was afoot.
The company’s first venture into the chartered
motorcoach business occurred in 1988 when Darlene
acquired a used GMC coach. Coming up with a
catchy name for this new charter business was proving
to be difficult. An employee contest was announced,
and local minister and part-time school bus driver
Charles Allen’s suggestion of ‘Travel
Kuz’ was chosen. For a few years the
company chartered their motorcoach to local school
groups, churches, and social organizations interested
in traveling further than what would have been comfortable
in a regular school bus. But it was decided
that now was not the best time for their motorcoach
endeavor – that would come later.
Continuing a family tradition nearly fifty-five
years old at this point, the next generation of Kuzmeskus
children had started learning the ins-and-outs of
the bus business at a young age. By the end
of the 1980’s son Michael had begun cleaning
the buses just as his mother had when she was a girl,
and step-daughter Pamala was driving a van route
in between classes at college. And during the
next ten years the company would truly blossom.
The 90’s ushered in new school district
contracts for the City of Greenfield, and the towns
of Leverett and Shutesbury, almost doubling the
company’s fleet. In fact, a satellite
office and bus lot in Greenfield had to be opened
just to accommodate the dozens of yellow school
buses needed to cover all of the routes. In
1994 – reminiscent of Jacob’s wartime
line-runs in the absence of public transportation – F.
M. Kuzmeskus, Inc. became the managing operator
for the Franklin Regional Transit Authority. Holding
this contract for fourteen years, the company serviced,
staffed and operated the public transit buses that
would provide meaningful scheduled route and demand
response service to thousands of Franklin County
residents.
A successful bid for the Northampton (Mass.) Public
School transportation in 1998 meant twenty-three
buses would be added to the stable, and represented
the first time that the company explored business
opportunities outside of their neighboring communities. That
same year, Michael began pursuing a Business degree
of his own at Nichols College, and Darlene purchased
twelve acres of land in Gill, Massachusetts, that
would soon become the new, larger, home that her
company desperately needed.
Ground was broken and construction began. This
beautiful new building would feature five full-size
garage bays with twenty-foot ceilings, four offices,
a reception area, driver’s lounge, and plenty
of room for parking buses and cars. The property
would be engineered to be both safe and friendly
to the environment, exceeding new construction
codes and requirements for years to come. And
just over a year later F M. Kuzmeskus, Inc. moved
into their new, state-of-the-art facility at 52
Main Road.
One of the company’s biggest challenges,
and opportunities, presented itself in August of
2000.
Laidlaw Transit, Inc. – one of
the country’s biggest school transportation
firms – agreed to relinquish their Amherst
Pelham Regional School District contract to F.
M. Kuzmeskus, Inc. With just twenty days
before the start of school, Darlene and her staff
needed to scour the United States in search of
thirty new school buses that would fit the needs
of the District and conform to Massachusetts regulations,
hire twenty experienced school bus drivers, add
additional office people, and secure a location
in Amherst where all of the buses for this new
contract could be garaged. With hard work,
and very long hours, the last of the new buses
passed inspection and was delivered to the new
College Street bus yard at 6pm the night before
school opened for the year.
In the meantime, Pamala gained valuable personnel
management, marketing, and operations experience
as a merchandising manager for J.C. Penney. She
would also realize her lifelong dream of owning
her own dance studio. Still, while balancing
the responsibility of running her own business,
and starting her own family, she could also be
found behind the wheel of a Kuzmeskus bus almost
every day. Gradually, she would invest more
time learning about the business, eventually spending
her mornings at the bus garage and her evenings
at the studio. Like Darlene, and her father
before her, soon Pamala decided that the bus business
was the direction she wanted her life to take,
and joined the family business full-time in May
of 2001.
Pamala’s first milestone with the company
came the following spring when she was given the
responsibility of preparing a competitive bid for
the Town of Petersham’s school transportation. To
her delight, and credit, the company was awarded
yet another successful contract.
Michael, too, joined the company full-time in
May of 2002, just one day after graduating from
college. Side-by-side with Darlene, the
firm’s fourth generation was now solidly
in place and managing the company’s daily
operations, growth, and future.
By 2003 the timing seemed right to get back into
the chartered motorcoach business. Leisure
travel was starting to rebound from the negative
effects of September 11th, yet there were fewer
coach companies to service the marketplace. Travel
Kuz was reborn in January when the company purchased
three brand-new fifty-seven passenger Van Hool
motorcoaches and one twenty-nine passenger mini
coach, and right away it was obvious that now was the
time. The motorcoach operation, like the
rest of the company, would continue to grow and
be successful for years to come.
Today, F. M. Kuzmeskus, Inc. operates over 130
school buses and 12 luxury coaches. The company
employs nearly 140 people, and honors 16 school
district contracts. The Montague contract,
by the way, continuously since 1964. The
company is still family owned and operated, while
enjoying the reputation of being one of the premier
bus operators in New England.
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